How can we help?

Sign up, add or remove medicines, and place orders for yourself or your loved ones.

Track, change or cancel an order. Plus get help with collection, delivery and delayed orders.

Add NHS exemptions and prepayment certificates, pay for prescriptions, and manage payment methods.

Manage the medicines on your account, and learn how we handle different types of prescriptions.

Change your personal details, plus get help with reminders and other notifications.

How to speak to a human, make a complaint or get help in an emergency.

Information about our service, aimed at GPs and healthcare professionals.