Sign up, add or remove medicines, and place orders for yourself or your loved ones.
Managing your order
Track, change or cancel an order. Plus get help with collection, delivery and delayed orders.
Payment and exemptions
Add NHS exemptions and prepayment certificates, pay for prescriptions, and manage payment methods.
Medicines and prescriptions
Manage the medicines on your account, and learn how we handle different types of prescriptions.
Account and reminders
Change your personal details, plus get help with reminders and other notifications.
Contact and further help
How to speak to a human, make a complaint or get help in an emergency.
Information for healthcare professionals
Information about our service, aimed at GPs and healthcare professionals.