We take extra care when sending you temperature-sensitive medicine, like insulin or eye drops.

We send these medicines, with ice packs, in our Woolcool® insulated packaging. This pack will be inside the usual cardboard box we send you, and looks like this:

Woolcool® is made from 100% sheep wool and is eco-friendly.

For added safety, we also upgrade all fridge medicines to Royal Mail tracked 24 delivery for free.