If an acute prescription has been sent to us or you need a prescription that we’ve received from your GP, we are able to make the prescription available for collection from any pharmacy that is convenient for you to get to.

If you would like us to return your acute prescription, you can do this directly on your account by going to:

  • Help

  • I need my medication sooner

Once the prescription has been returned back to the NHS database (NHS Spine), we will email you the prescription code so you can take this to your local pharmacy and have them dispense this for you.

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