Changing email address

How to update the email address on your account.

Updated over a week ago

From time to time, we send you emails to keep you updated on your medicine, orders and account.

To update your email address:

  1. Log in to LloydsDirect.

  2. Go to Account.

  3. Select Contact details.

  4. Select Change email address.

  5. Enter your new email address, then select Continue.

  6. Open the email we send to your new address, then select Confirm email address.
    Note: This link is valid for 2 days. If you don’t confirm your new email, we’ll continue to use your old one.

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