Changing phone number

How to update the phone number on your account.

Updated over a week ago

From time to time, we send you text messages to keep you updated on your medicine, orders and account.

To update your phone number:

  1. Log in to LloydsDirect.

  2. Go to Account.

  3. Select Contact details.

  4. Select Change phone number.

  5. Enter your new phone number, then select Continue.

  6. Enter the 6-digit verification code we sent in a text, then select Continue.

Did this answer your question?