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Notification settings

Change which emails, text messages and app notifications you receive from us.

Updated over a year ago

From time to time, we need to be able to send you notifications. This might be an email about your order, to let you know if your medicine’s running low, or ask you to confirm a prescription from your GP.

You can choose how to receive these communications from us:

  1. Log in to LloydsDirect.

  2. Go to Account.

  3. Select Notification preferences.

Some emails cannot be turned off

You cannot turn off emails about your account or orders. This is so we can send you important updates about your medicine and account.

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