You can reset your password by going to https://web.lloydsdirect.co.uk/forgot-password.

Just enter your LloydsDirect registered email address and select Forgot your password.

Passwords are case sensitive. Please tap on show password when setting up a new password to be 100% certain your browser did not autocorrect your entry.

If your email has not come through, please check the following:

  • Check spam/junk folders to ensure that the verification email has not ended up here

  • Search LloydsDirect in your emails and see if there are any correspondence from us

  • Check filters and blocked addresses to make sure that LloydsDirect is not on that list

  • Check Safe senders and domains" and add "LloydsDirect.co.uk"

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