You can reset your password by going to

Just enter your LloydsDirect registered email address and select Forgot your password.

Passwords are case sensitive. Please tap on show password when setting up a new password to be 100% certain your browser did not autocorrect your entry.

If your email has not come through, please check the following:

  • Check spam/junk folders to ensure that the verification email has not ended up here

  • Search LloydsDirect in your emails and see if there are any correspondence from us

  • Check filters and blocked addresses to make sure that LloydsDirect is not on that list

  • Check Safe senders and domains" and add ""

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