LloydsDirect

Track, change or cancel an order. Plus get help with collection, delivery and delayed orders.

Managing your order

Find out where your medicine is after you’ve ordered it.

How to change where your medicine gets delivered.

How to confirm a new prescription, and why you might need to do so.

Learn what you can do if your medicine takes longer than expected.

What to do if your order arrives damaged.

What to do if something’s missing in your order.

Find answers and get help from Intercom Support and Community Experts

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