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About LloydsDirect

About LloydsDirect

How LloydsDirect works, electronic prescription service info, etc.

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17 articles in this collection
Written by LloydsDirect Help and Kai Pang

Private Prescriptions

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Written by Kai Pang
Updated yesterday

LloydsDirect Name change

Changing our name from Echo to LloydsDirect
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Written by Kai Pang
Updated yesterday

Contacting us

Our email and phone number
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Written by LloydsDirect Help
Updated yesterday

Updating your patient details

Changing personal details
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Written by LloydsDirect Help
Updated yesterday

Do I have to pay for this service?

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Written by LloydsDirect Help
Updated yesterday

Can I use LloydsDirect if I am based in Scotland, Northern Ireland or Wales?

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Written by LloydsDirect Help
Updated yesterday

Understanding electronic prescriptions

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Written by LloydsDirect Help
Updated yesterday
Using Echo

Deleting your account

How to delete your LloydsDirect account
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Written by Kai Pang
Updated yesterday

Password Resets

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Written by LloydsDirect Help
Updated yesterday

Should I let my GP know that I’m using Lloyds Pharmacy?

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Written by LloydsDirect Help
Updated yesterday

Why is my order stuck in 'awaiting GP approval'?

- pending orders - setting expectations of when the prescription will arrive
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Written by LloydsDirect Help
Updated yesterday

How does LloydsDirect handle paper prescriptions?

Paper Prescriptions
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Written by LloydsDirect Help
Updated yesterday

Can I request medication on behalf of my child or family member?

Requesting on behalf of family member Adding a family member
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Written by LloydsDirect Help
Updated yesterday

How do I return unwanted medications?

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Written by LloydsDirect Help
Updated yesterday

What controlled medication can Lloyds Direct process?

Controlled medication
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Written by LloydsDirect Help
Updated yesterday
Contact us

Can I make personalised prescription requests to my GP?

Requesting for a specific brand, quantity or dose/dosage
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Written by LloydsDirect Help
Updated yesterday

How do I make a complaint?

Complaint
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Written by LloydsDirect Help
Updated yesterday