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About LloydsDirect
About LloydsDirect
How LloydsDirect works, electronic prescription service info, etc.
19 articles in this collection
Written by
LloydsDirect Help
and
Kai Pang
Private Prescriptions
Written by
Kai Pang
Updated over a week ago
LloydsDirect Name change
Changing our name from Echo to LloydsDirect
Written by
Kai Pang
Updated over a week ago
Contacting us
Our email and phone number
Written by
LloydsDirect Help
Updated over a week ago
Add medicine to your account
Learn how to add medicine with the search function or barcode scanner. Plus, why you might not see the option to add or remove medicine.
Written by
LloydsDirect Help
Updated over a week ago
Updating your patient details
Changing personal details
Written by
LloydsDirect Help
Updated over a week ago
Do I have to pay for this service?
Written by
LloydsDirect Help
Updated over a week ago
Can I use LloydsDirect if I am based in Scotland, Northern Ireland or Wales?
Written by
LloydsDirect Help
Updated over a week ago
Understanding electronic prescriptions
Written by
LloydsDirect Help
Updated over a week ago
Using LloydsDirect
Deleting your account
How to delete your LloydsDirect account
Written by
Kai Pang
Updated over a week ago
Change when you receive order reminders
Find out how order reminders work and how to change when you receive them. Plus learn why you might not be receiving them.
Written by
LloydsDirect Help
Updated over a week ago
Password Resets
Written by
LloydsDirect Help
Updated over a week ago
Should I let my GP know that I’m using Lloyds Pharmacy?
Written by
LloydsDirect Help
Updated over a week ago
Why is my order stuck in 'awaiting GP approval'?
- pending orders - setting expectations of when the prescription will arrive
Written by
LloydsDirect Help
Updated over a week ago
How does LloydsDirect handle paper prescriptions?
Paper Prescriptions
Written by
LloydsDirect Help
Updated over a week ago
Can I request medication on behalf of my child or family member?
Requesting on behalf of family member Adding a family member
Written by
LloydsDirect Help
Updated over a week ago
How do I return unwanted medications?
Written by
LloydsDirect Help
Updated over a week ago
What controlled medication can Lloyds Direct process?
Controlled medication
Written by
LloydsDirect Help
Updated over a week ago
Contact us
Can I make personalised prescription requests to my GP?
Requesting for a specific brand, quantity or dose/dosage
Written by
LloydsDirect Help
Updated over a week ago
How do I make a complaint?
Complaint
Written by
LloydsDirect Help
Updated over a week ago